A: Our team is capable of creating any design or image you can think of for your custom gift. This includes using unedited photos, photos that we have edited, or even creating custom images and logos. The possibilities are endless with our skilled team of professionals.
A: The turnaround time for our customized orders can vary depending on the complexity and quantity of your request. On average, it takes approximately 15 days for image creations and between 1-2 months for custom gift orders. Please keep in mind that during peak seasons, our turnaround time may be longer. We will always do our best to have your order completed as soon as possible.
A: For our image service, there are no additional shipping fees. However, for our gift service, shipping fees may vary depending on the item and location. If you require rush delivery, additional fees may apply. Please contact us for more information on shipping fees and rush delivery options.
A: Once you receive your final product, there is no possibility for revisions or changes. However, for the custom gift service, there is the opportunity for adjustments during the free submission process.
A: When it comes to ensuring that your image is suitable for the customization process, it's important to have clear, well-lit images with as much facial and body detail as possible. The clearer the image and the more visible the individual, the easier it will be for us to make the necessary modifications. We accept standard image files such as PNG, JPG, and PDF.